Connect
Map the approved feeds, store hierarchy, identities and definitions into the owned data layer.
What we build
One operating platform across the dealership.
Catenary connects the systems a group already uses, settles the business definitions and turns the shared record into reporting, customer work and controlled action.
The architecture
The data layer and the operating products use the same rules.
Customer identity, delivery status, store access, consent and outcome definitions are resolved once. Every product inherits them.
/00The owned data layer
DMS transactions, CRM activity, website behavior, service records, inventory, accounting and approved outside data in the dealer's environment.
/01–/05
Intelligence
Plain-English answers, group performance, ranked opportunities, expense evidence and local-market decisions.
Explore the systems → /06–/08Fixed Ops
VIP benefit decisions, recall campaign operations and live service-lane appraisals.
Explore the systems → /09–/10Activation
Permission-checked customer audiences and traceable one-to-one direct mail.
Explore the systems → /11–/12Customer-facing
Website booking, offers, trade-in tools and campaign pages that return structured records to the CRM.
Explore the systems → /13–/14Autonomous
Scheduled operating emails and read-only, policy-scoped dealership tools for approved AI.
Explore the systems →What changes
The platform closes the loop from question to recorded outcome.
How another group adopts it
Adapt the working platform to your sources and operating rules.
Configure
Apply the group's access, consent, cadence, exception and outcome rules to the relevant modules.
Operate
Run the products against live work, review exceptions and keep the code, data and operating knowledge.
Commercial modelMonth-to-month. Quarterly review.
What staysCode, operating platform, data, and documentation.
What does not changeUseful vendors keep doing their jobs.
Ownership & security
The practical questions, answered plainly.
Data access, ownership, security and handoff are part of the system design from the start.
Dealer obligations vary. Security work is scoped with the dealer's qualified team.
What does the dealer own?
The dealer keeps its data, operating-platform code, business definitions, and build documentation. Ownership is written into the engagement.
Does this replace the DMS or CRM?
No. Those systems keep doing the jobs they do well. The owned layer connects them, reconciles outcomes, and fills the workflows between them.
Where does the data live?
In a dealer-controlled cloud account and environment whenever the engagement permits. Access, retention, and handoff are defined before production data moves.
How is production access handled?
Use approved APIs or controlled feeds, least-privilege roles, multifactor authentication, encryption, and logged access. The exact controls follow the dealer's information-security program and risk assessment.
How long until the first module is useful?
A working module can be configured in the first month when its source feeds and access are ready. Vendor approvals and data quality determine the exact date.
What happens when the engagement ends?
The dealer keeps the asset. Catenary documents the sources, definitions, jobs, and handoff path so the work does not become an orphaned tool.
Is Catenary a compliance or legal provider?
No. Catenary builds to support the dealer's controls; the dealer's qualified security, privacy, and legal advisors retain those responsibilities.
Choose the first operating problem.
We will map it to the platform, show the required sources and identify the fastest path to live use.
Book a working session